FAQs of Student Dormitory Epidemic Prevention Measures (updated 2022/7/29)

Question

Explanation

What epidemic prevention measures should students take in the dormitories?

  1. During each dormitory’s curfew period, students should use their student ID card to enter the dormitory. In absence of urgency, we ask that family, vendors, and visitors refrain from entering.
  2. If students feel any symptoms, they can prepare their own rapid test. Those who test positive should notify their resident director or dormitory security.
  3. Dormitories should be zoned for students. Excluding stairwells, zoning should isolate buildings, floors, and rooms.
  4. Students should wear face masks in the dormitory’s public areas, except for eating and showering. Within dormitory rooms, face masks are not enforced, but rooms should be well ventilated.
  5. Students may eat within their own rooms, but rooms should be kept ventilated. Food should not be shared between students. After eating, silverware should be washed immediately.

What should I do if my rapid test is positive? (updated 2022/9/27)

  1. When you test positive, please inform your resident directors, dormitory guards or counter staff.
  2. When you test positive, please use apps such as健保快易通 or 健康益友, or contact your local department of health for an online appointment. You may also seal your rapid test (please write your name and date of test on the rapid-test) and head to a local hospital for diagnosis.
  3. For a list of hospitals provide telemedicine service in Taipei City, please visit: https://www.gov.taipei/covid19/News_Content.aspx?n=45F9C9801A90A686&sms=FC484FFB3DD273EB&s=FDC8CD26BB957A58
  4. Please walk, ride a bike, ride a motorcycle, or drive to the hospital. Do not take public transportation or taxis. Please come alone without unnecessary companions to prevent infection.
  5. If you have symptoms, please ask your doctor to prescribe medicine.
  6. Students in the main campus may head to NTU Cancer Center (No. 57, Alley 155, Sec 3, Keelung Rd., Daan District, Taipei City) for a diagnosis. Please take note of the following:
  1. Epidemic Clinic Appointment
  1. Appointment website: https://reg.ntuh.gov.tw/webadministration/ClinicTableC0.aspx
  2. Online appointments are in the morning while in-person appointments are in the afternoon. For more information please check the link.
  1. Emergency Room (outside epidemic clinic hours)
  1. Limited to students, faculty, and staff of the University.
  2. Diagnosis location: On the right side of the center’s main entrance, follow the outskirts to E3 gate which is labeled “Urgent Care Services”.
  3. Diagnosis times: Weekdays 9:30 AM, 10:30 AM, 1:30 PM, 4:30 PM, 6:30 PM, weekends 10:30 AM, 4:30 PM, 6:30 PM
  4. Please arrive on time. When you arrive, scan the QR code outside the gate for an appointment.
  5. Please bring your national ID and health insurance card. Please pay for your appointment in advance, and complete payment online after your appointment by scanning the QR code.

Where should I go if I am a confirmed case?

Confirmed cases should undergo 7 days of home quarantine and 7 days of self-health management (students may enter dormitories and the campus during self-health management).

Confirmed cases should ask family to drive them home or take quarantine taxi to return home. Foreign students and islanders students or those who do not have a qualified quarantine location, will be allocated to a government quarantine location by the Student Housing Service Division, or relocated to a suitable alternative location.

How long should roommates of a confirmed case (close contacts) quarantine?

  1. When you are close contacts,  please inform your resident directors, dormitory guards or counter staff.
  2. Those who reside in the same dormitory room as a confirmed case, will be treated as same-residence family and must undergo 3 days of home quarantine and 4 days of self-initiated epidemic prevention. If a close contact has already received 3 booster shots for COVID-19, they are exempt from home quarantine and only need to undergo 7 days of self-initiated epidemic prevention. During this period, they may not enter the campus. After the self-initiated epidemic prevention period is over, you may return to the campus if your rapid-test is negative.
  3. For home quarantine, you may ask family to drive you home or take a quarantine taxi. Foreign students and islanders students or those who do not have a qualified quarantine location, will be relocated to a suitable location by the Student Housing Service Division.
  4. To assist the University assess the execution of 0+7 protocol, please fill out a booster shot survey Google form: https://forms.gle/awEgyc5nEyckzuUb6

What should I do during self-initiated epidemic prevention?

  1. During self-initiated epidemic prevention, you may take public transportation home.
  2. Those who are relocated to an off-campus hotel for self-initiated epidemic prevention, you may leave your room if necessary if your rapid-test is negative, but you may still not enter the campus.
  3. During self-initiated epidemic prevention, you may not enter the campus. After the self-initiated epidemic prevention period is over, you can return to the campus if your rapid-test is negative.
  4. To prevent infection within the dormitories, students may not undergo self-initiated epidemic prevention within their own rooms. will be relocated to a suitable location by the Student Housing Service Division.

How do I call a quarantine taxi? Will the bill be subsidized? (updated 2022/6/7)

Quarantine taxis will be arranged for by the Student Housing Service Division after application by a resident director. To assist confirmed cases and close contacts return home, the Ministry of Education will be subsidizing the full cost of transportation, for trips starting April 26, 2022. Please keep your receipt safe, and apply using the following link: https://osa_dorm.ntu.edu.tw/board/detail/sn/817

What measures should self-respondents take?

Self-respondents should return home. They may obtain 1 rapid test from their resident director. If the rest of your roommates have already left home, you may also stay in your room, but please use the dedicated restrooms. You may not enter the campus for 3 days. After a negative rapid-test on the 4th day, you can return to the campus.

Who does the University provide rapid-test kits to? How do we obtain them?

Confirmed cases will not receive rapid-test kits. Close contact roommates can obtain 2 rapid-tests kits from the resident director. If you return home you may still ask for rapid-test kits which will be delivered by campus security via mail.

Will the University send a quarantine notice?

  1. Official quarantine notices will be sent by sanitation government offices. The University will send a preemptive quarantine cooperation notice instead.
  2. Please report information regarding you and your roommates to your epidemic prevention contact. The University will relay a list of close contacts to sanitation offices. Please also fill out a confirmed case self-reporting system report with information regarding any of your close contacts so that they may receive quarantine notices.
  3. If you do not receive a quarantine notice please contact your local health department.
When can international arriving students check into or return to the dorm? (updated 2022/7/29)
Arriving students must complete 3 days of quarantine and 4 days of self-initiated epidemic prevention, and obtain negative rapid-test kit results, before checking into or returning to the dorm.
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